It is amazing that many small and medium-sized companies still think the Internet and the WWW without prejudice, as the only way to ebusiness.
What many do not realize is that intranets and extranets' using Internet Protocol (IP) technology is perhaps the quickest and safest way that they are likely to benefit from Internet technology to win.
First let's just teach 'Granny':
Intranet: an organization, the private network of computer networks usedinternally
Extranet: an organization of private network of computer networks used externally
Intranets and extranets can add value to organizations, a number of ways:
Lower costs
Improved Productivity
Improved customer service
Improved employee satisfaction
Better control of management and information
Lower costs
Information is an important tool in the economy.Company-wide access to information can determine the success of sales, time-to-market to customer service and much more. Intranets and extranets can improve the information delivery process.
You can save time and money faster than users better information about
Reduce operating costs through Employee Self-Service
Reduce printing costs: Edit to change immediately to update sensitive information
Cost reduction in the performance, travel and telephone time
Improved Productivity
Improve productivity through faster and more efficient processing of transactions and orders come from a range of features and benefits;
"Just in time ', easy to find information
Available 24/365, reducing time and distance barriers
Improved accuracy: personalized data for clients / customers / suppliers / partners (CCSP)
Better knowledge: Sales Support, Inventory / Order StatusRecalls Promotions
Speed up Supply Chain list, purchasing habits and building specifications
Reduced purchasing / inventory costs, streamline, to processing, reduce costs, space
Enter CCSP open the possibility to automatically increase and settlement
Automated processes to reduce bottlenecks
Allows users to view, print and collaborate on documents, Office (Word-processing documents, spreadsheets, presentations, etc.).
Improved time to market, suggestions, etc. are available, speeding up approval
Improved customer service
A lot of customer service is always starting on the face-to-face contact and technology will never replace them. However, elements of the customer relationship can improve through the use of intranets and extranets.
Enter CCSP better access to sales / service
Strengthening cooperation with CCSP
Improved customer serviceQueries directly to us CCSP
Let CCSP to view / comment work in progress
Offer for research and information on the CCSP
Improve tracking, CCSP
Reduce your routine work account manager
Improved employee satisfaction
Staff tend to intranets love. The "self-service concept and the automation of administrative processes, allowing staff to manage leave, illness, cost, time, shopping, surveys, RoomPostings, training, travel and others. This avoids costly and slow paper work on the side of the management of a company. In addition to this, provide intranets and extranets to improve the quality of work-life balance for employees and very effective computer-based training solutions.
Simple support with minimal training requirements
Puts users in control of their data
Easy to use, just click and point out:
Improving quality of life at work, fewer e-mailsand "e-mail fatigue"
Improved productivity of "just in time ', easy to find information
Reduce costs and reduce the communication sessions and phone-tag
Better knowledge of the relevant management sharing
Help with a culture of sharing and cooperation
Improved decision-making
Support organizational learning
Shorten cycle times for development
Reduced costs for training via CBT, available viaDemand "
Better control of management and information
Perhaps the biggest advantage is that for the smooth management through the participation and an overview of processes, projects and teams, even when absent or on the road. "
Reduce global operating costs or risk-sharing experience
Improves the accuracy of message
Strengthened central control over the policies and procedures
Overlap must be reduced, because there is only one ownerany information
Instant access to relevant databases such as pricing, personnel
Better, faster feedback, adaptation, correction through surveys and questionnaires
Cost
Of course there are the costs of setting up intranets and extranets, but they are very small in comparison to other issues - starting in the low thousands to something really sophisticated that generally have a much higher ROI than buying many capitalExpenditure.
The costs are taken into account:
Start-up capital costs such as new computers and provider of network connections, Web servers and server software
Software Applications
Design consultancy - creating a structure, navigation and graphic design promotion: the cost of the introduction to your target audience
Training: The total cost per user, the training
Running costs for capital upgrades
Ongoing Revenue Costs
Administration
Technical
InternetAccess
Maintenance, modifications and improvements
Training
The benefits have already been identified and is to be set against the cost in a formal ROI cost / benefit analysis, if need be, but an intranet or extranet is really much more like a telephone, the other expenses. It is a great improvement of communications for the company and once there, like a telephone to ask people how they ever managed without it. Ask your self, by the way, like the ROI isThey PBX. Do you know? Does the company or anyone in it? Probably not!
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